Customer Experience Management (CEM)
CEM is web-based so that it can be accessed from anywhere at any time, and its robust set of web services can be utilized by other external applications to reduce the need for swivel chair activities.
Full-service
CEM is a full-service customer and billing management tool providing users with a 360 degree view into an account.
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Case Study
Commerx BRM migrated SaskTel from a legacy platform on to the current BRM based platform.